Shipping policy
Shipping Policy
1. Shipping Methods
We offer a variety of shipping methods to ensure that you receive your order in a timely manner. Available options include standard shipping, expedited shipping, and express shipping. The shipping method you select at checkout will determine the delivery timeframe.
2. Processing Time
All orders are processed within a week. If you need it quickly please call us at 716-868-8868 so we can expedite it faster for you. Orders are typically not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery especially about Christmas.
3. Shipping Rates
Shipping costs are calculated based on your location and the weight of your order. You can view the shipping costs during the checkout process before completing your purchase.
4. Delivery Timeframes
Delivery times will vary based on your location and the shipping method chosen.
5. International Shipping
We currently ship to most countries. Please note that international shipping times may vary, and you may be responsible for any customs duties or taxes imposed by your country.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number that allows you to follow your package's journey.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at 716-868-8868. We will assist you in filing a claim with the shipping carrier and resolving the issue.
8. Changes to Shipping Policy
We reserve the right to update or modify our shipping policy at any time. Any changes will be reflected on this page.